We want you to be completely satisfied with your purchase from Thalattu.com. If you are not happy with your order, please review our return and refund policy below.
Returns:
- Products can be returned within 7 business days of receipt. Once we receive and inspect your return and if the return is approved then the approved returns will be processed within 5-7 business days from the approved date to the original payment method.
- Items must be unused, in original packaging, and in resaleable condition.
- To initiate a return, email us at support@thalattu.com with your order details.
Non-Returnable Items:
- Personalized items
- Sale items
- Gift cards
Refunds:
- Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed within 5-7 business days to the original payment method.
Exchanges:
- If you wish to exchange an item, please contact us at support@thalattu.com. Exchanges are subject to product availability.
Damaged or Defective Items:
- If you receive a damaged or defective item, please notify us immediately at support@thalattu.com with photos of the damage. We will arrange a replacement or refund.
Return Shipping:
- Customers are responsible for return shipping costs unless the item is defective or incorrect.
Contact Us: For any return or refund inquiries, please contact us at support@thalattu.com.
Address: No 1, Raghavendra Avenue, Pugal Complex, M.G Pudur(P.O), Kuttaiyur, Karamadai, Tamil Nadu 641301